The HOTEL RURAL QUINTA DE SÃO SEBASTIÃO is committed to protecting the privacy of users of the various websites and digital platforms that it offers and is owned by HOTEL RURAL QUINTA DE SÃO SEBASTIÃO. In this context, it has developed this Privacy, Security and Data Protection Policy, in order to guarantee its commitment and respect for the privacy and protection of personal data.
Thus, in accordance with and for the purpose of EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Regulation on Data Protection) (hereinafter “RGPD”), HOTEL RURAL QUINTA DE SÃO SEBASTIÃO – NEIVATER – Empreendimentos Turisticos em Espaço Rural, Lda, located at Rua Faria Torres, 2 – 4905-475 BARROSELAS – Portugal (hereinafter “HOTEL RURAL QUINTA DE SÃO SEBASTIÃO”) treats the following information:
Purpose of obtaining data
The data obtained within the digital presence of HOTEL RURAL QUINTA DE SÃO SEBASTIÃO are intended to ensure various functionalities of our Website and to improve the navigation of the same, as well as the necessary data for the processing of reservations, the subscription of Newsletters and information the HOTEL RURAL QUINTA DE SÃO SEBASTIÃO, its departments and establishments and the communication team of the HOTEL RURAL QUINTA DE SÃO SEBASTIÃO.
The User Data is collected to allow HOTEL RURAL QUINTA DE SÃO SEBASTIÃO to provide its Services, as well as for the following purposes: interaction with social networks and external platforms, statistics, access to third-party services accounts, contact the User and view content from external platforms.
Users may obtain further detailed information about such processing purposes and the specific Personal Data used for each purpose in the respective sections of this document.
Types of personal data
HOTEL RURAL QUINTA DE SÃO SEBASTIÃO, through its websites, does not treat personal data belonging to special categories within the meaning of art. 9 of EU Regulation 2016/679.
Through the Website or Messages, the HOTEL RURAL QUINTA DE SÃO SEBASTIÃO can obtain and treat the following personal data:
a) Information provided by you on the Website, Reservation Marking or Contracting of Services, subscription to the Newsletter, or by Messages, either by completing forms or sent in free text. This information includes, in particular, the information that is provided when registering to use the Website, when necessary, or to benefit from services provided by HOTEL RURAL QUINTA DE SÃO SEBASTIÃO, such as activities, newsletters, content placement or others. The information you provide when you participate in any area that involves your registration or provision of your content or when you interact with HOTEL RURAL QUINTA DE SÃO SEBASTIÃO, such as when you send an e-mail requesting information, it can also be treated.
Our websites use tracking technologies (Cookies) to ensure various features and better navigation. These technologies also allow collecting data such as location, date and time of access, IP addresses, etc. More information about using tracking is available in our Cookies policy.
The personal data collected by HOTEL RURAL QUINTA DE SÃO SEBASTIÃO are limited to what is strictly necessary for the pursuit of the purposes for which they were requested.
We do not withhold payment data, namely Credit Card or other means. In case of online payments, the service is provided by the entity contracted for this purpose, on its website, where the payment will be processed and not on our website. These payments are processed in a secure environment, with data encryption.
When personal data are provided, HOTEL RURAL QUINTA DE SÃO SEBASTIÃO provides all the information legally required for the processing of such data and requires the consent of its holders when required by law.
If you are already a registered customer on our site, you can change your personal data whenever you want, simply by entering your Username and Password.
You have the power to turn off your cookies, in the options of your browser, or by making changes to the tools of Anti-Virus programs, such as Norton Internet Security. However, this may change how you interact with our website, or other websites. This may or may not affect your ability to log in to programs, websites, or forums from our and other networks.
The services contained in this section enable HOTEL RURAL QUINTA DE SÃO SEBASTIÃO to monitor and analyze web traffic on your site and may be used to track User behavior. For this purpose we use the Google Analytics service.
Google Analytics (Google Inc.)
Google Analytics is an Internet analytics service provided by Google Inc. (“Google”). Google uses the collected data to track and review the use of this service (HOTEL RURAL QUINTA DE SÃO SEBASTIÃO) to prepare activity reports and share them with other Google services.
Google may use the data you collect to contextualize and customize the ads in your own ad network.
Personal Data Collected: Cookie and Usage Data.
If you wish, you can block access to your data by Google – Opt Out (https://tools.google.com/dlpage/gaoptout).
Google Analytics (Google Inc.)
Interaction with social networks and external platforms
These types of services allow interaction with social networks or other external platforms directly from the pages of this service (HOTEL RURAL QUINTA DE SÃO SEBASTIÃO). The interaction and information obtained by HOTEL RURAL QUINTA DE SÃO SEBASTIÃO are always subject to the User’s privacy settings in each social network. If a service that allows interaction with social networks is installed you can collect traffic data for the pages where the service is installed even when Users are not using them.
Optional or mandatory nature of the provision of personal data
The provision of personal data is generally optional. Only in certain cases, the lack of data provision may make it impossible to access specific services and obtain any information requested (for example, contact request, newsletter, applications, restricted areas, etc.).
Rights of holders of personal data
In accordance with the General Regulation for the Protection of Personal Data, the data subject is guaranteed the exercise of all legally permitted rights, namely the right of access, rectification, limitation, portability, opposition and cancellation of any personal data of which he is the holder.
In order to guarantee the clear and unequivocal consent, in addition to the subscription form, HOTEL RURAL QUINTA DE SÃO SEBASTIÃO implemented a second level of opt-in. After completing the form, you will receive in your e-mail box a confirmation email of the subscription that you must validate so that you can receive communications from HOTEL RURAL QUINTA DE SÃO SEBASTIÃO.
Use of your email address to send newsletters
We use your email address outside contractual processing solely to send out a newsletter for our own marketing purposes if you explicitly agree to it. The processing will be carried out based on art. 6 (1) of the RGPD with its consent. You may withdraw your consent at any time without affecting the legality of the processing performed with your consent until withdrawal.
If you believe that there has been an infringement of your rights, you may also file a complaint with the relevant control body. In Portugal, this authority is the National Commission for Data Protection. More information on CNPD is available at www.cnpd.pt
Data Retention Terms
The length of time during which data is stored and stored varies according to the purpose for which the information is used.
In Newsletters, the period of retention and processing of the personal data you provide to us starts when the applicant submits the subscription form and ends the moment he or she cancels the subscription.
At any time you can cancel your subscription through a link to the effect available in all our newsletters or by contacting us.
By removing the subscription, the data subject concerned will receive a notification email and, subject to the terms of applicable law, your data will be withdrawn from our newsletter submission list.
Responsible for the processing of personal data
The entity responsible for the collection and processing of personal data is HOTEL RURAL QUINTA DE SÃO SEBASTIÃO.
HOTEL RURAL QUINTA DE SÃO SEBASTIÃO
Rua Faria Torres, 2 – 4905-475 BARROSELAS – Portugal
Phone: (+351) 258 770 520
In strict compliance with the Law of Protection of Personal Data, the Data Protection Officer determines the data to be collected, the means of processing such data and the format and purpose for which they are used and provides all necessary information to their holders.
Location of processing of personal data
The processing of data takes place in the aforementioned facilities of HOTEL RURAL QUINTA DE SÃO SEBASTIÃO and is treated only by technical staff of the entity responsible for its processing. In the case of the newsletter, the HOTEL RURAL QUINTA DE SÃO SEBASTIÃO together with the team of Visual Contact (www.contactovisual.pt) that manages the maintenance of the platform, self-certified according to the provisions of nº 6 of chapter III of the DECISION OF EXECUTION (EU) 2016/1250 of 12 July 2016 on the level of protection afforded by the EU-US Privacy Protection Shield applied pursuant to Article 45 of the RGPD.
HOTEL RURAL QUINTA DE SÃO SEBASTIÃO uses tracking technologies to improve navigation on its Websites and Newsletters. Obtaining these data is essential to ensure functionality, improve navigation on our websites and the sending of the Newsletter, in order to improve our communications with subscribers. See our Cookies policy for more information.
Personal data concerning minors can only be made available on the websites of HOTEL RURAL QUINTA DE SÃO SEBASTIÃO by the holders of parental responsibilities and within the legal parameters.
In such cases, the controller shall make every effort to verify that consent has been given or authorized by the holder of the child’s parental responsibilities, taking into account available technology.
the HOTEL RURAL QUINTA DE SÃO SEBASTIÃO can not be held liable for the lawfulness of the processing of personal data provided by persons who commit fraud regarding their identity.
The Newsletters of HOTEL RURAL QUINTA DE SÃO SEBASTIÃO, being a direct offer of service of the information society, are directed to people over the age of 16 years. the HOTEL RURAL QUINTA DE SÃO SEBASTIÃO does not intend, in any way, to treat information of minors under 16 years of age, for which the subscription of the Newsletter should only be made by persons over the age of 16 years.
The HOTEL RURAL QUINTA DE SÃO SEBASTIÃO encourages parents and guardians to take an active role in controlling the use of the Internet by their students and to inform them of the potential dangers of providing their information on the Internet.
How is your personal data protected?
In accordance with current legislation and taking into account available technology, HOTEL RURAL QUINTA DE SÃO SEBASTIÃO provides an adequate level of protection of your personal data, namely by implementing the technical and organizational measures necessary to protect your personal data against its destruction, loss or accidental modification, as well as against access and other unauthorized processes.
However, HOTEL RURAL QUINTA DE SÃO SEBASTIÃO informs that no security system can guarantee absolute protection. We remain at your disposal for any question or observation regarding the confidentiality and security of your personal data.
Phone: (+351) 258 770 520